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Yes, OnContact CRM is provided to customers in cloud-based (hosted).
Our training and support services are second to none. We provide unlimited support and training. Looking for something a little more extensive? Our support staff provides 4-8 hour administrative CRM training designed to provide your end-users with an in-depth knowledge of the software. We also offer free live webinars monthly to our customers for a broader look at CRM.
Our CRM software is extremely flexible in terms of the number of users that it can support. Over the course of 10 years, we’ve handled about 2,000 end CRM users. At BizBox, we understand that your business goes through changes and growth over time. That’s why we make it as easy as possible for you to add or change the number of end-users in your CRM software package. Simply speak to your sales representative about any changes that need to be made, and we’ll make those accommodations.
All you need is a device with an internet connection.
BizBox is a “Software as a Service (SaaS) and works online. This means to access your data all you do is to open our website, enter your login details, and start to work. You do not need to download or install anything, just if you were using the web interface of your email provider. If you are a Windows user or an Apple fanboy, if you prefer Android over iOS or tablets over smartphones, BizBox runs on all of them. This also means that you can do your CRM job at every place, as long as there is an internet connection. If you enter a client's address from your office, your colleague can work with this information right away, no matter if he or she is at the office as well or already on his way to the potential customer.
We run our servers in high-security data centers in Canada. File attachments like pdf or word documents are stored independently in a different data center in Canada. BizBox follows Canadian data protection regulations. To continuously ensure the compliance of data protection we cooperate with external experts.
And just to make this clear: your data means your data, without fuss or quibble. Not just because we commit ourself to high standards of data privacy, but because misusing your data would mean to sabotage our own business model. With BizBox you are a customer, not the product. This of course also applies also for the free plan. If you still have any questions please feel free to contact us.